Second-hand plastic cup making machines help double production capacity

Second-hand plastic cup making machines help double production capacity, and one-stop service solves the pain points of overseas procurement

"I originally thought that second-hand equipment had no after-sales service guarantee, but I didn't expect that I would not only buy a plastic cup making machine with a very high cost performance, but also enjoy the same on-site commissioning and lifetime technical support as a new machine. This cooperation is so worth it!"

Customized solutions: full-chain services to directly address customer pain points

We have developed a full-process solution from equipment selection to after-sales support, integrating our core advantages throughout the service:

One-stop shopping, save time and effort

On-site professional support from overseas engineers.

Before the equipment was shipped, our engineers completed pre-installation and commissioning to ensure it complies with local voltage and production standards. To address workers' unfamiliarity with second-hand equipment, engineers provided on-site demonstrations of key processes, including commissioning and troubleshooting. They also compiled an operating manual to ensure each operator could independently perform their duties.

Lifetime Technical Support, Guaranteed After-Sales Service

To fully address our customers' after-sales concerns, we have established a dedicated service group with 24-hour online technical consultants. During equipment operation, a customer experienced unstable raw material flow. Through a video call, our engineers located the cause in just one hour: a worn inlet valve. After providing guidance on replacing the free spare part, the equipment immediately returned to normal operation. Furthermore, we promise lifelong technical consulting and remote diagnostic services. In the event of a major malfunction, our engineers will arrive at our overseas factory for on-site repairs within 72 hours.

Case Study: Breaking Through the Used Equipment Overseas Market with Service

In the used plastics machinery and equipment market, price advantage isn't the core competitive advantage; a comprehensive service system is the key to earning customer trust. In this case, we streamlined the customer process through one-stop purchasing, reduced customer risk with free spare parts, resolved implementation challenges with overseas engineers, and eliminated customer worries with lifelong technical support. This integrated "equipment + service" solution effectively dispels the common perception among overseas customers that used equipment lacks after-sales service guarantees. Going forward, we will continue to optimize service details for customers in different countries and of varying sizes, making used plastics machinery the preferred choice for overseas small and medium-sized enterprises to reduce costs and expand production.